Privacy Policy
At LuxxRugs, we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products, or interact with us in any other way. By using our site, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We collect information to provide a better shopping experience and to process your orders effectively. The types of information we may collect include:
- Personal Identification Information: When you make a purchase or sign up for an account, we collect details such as your name, email address, phone number, shipping address, and payment information.
- Non-Personal Identification Information: We also collect data such as your IP address, browser type, device information, and browsing history on our site. This helps us improve the functionality and performance of our website.
- Cookies: We use cookies to track your activity on our website, which helps us understand how you interact with our content. You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly if you do.
2. How We Use Your Information
We use your information in the following ways:
- To Process Orders: Your personal and payment details are used to process and fulfill your orders.
- To Improve Customer Service: We may use your information to respond to customer service inquiries, process returns, or resolve issues.
- To Personalize Your Experience: We may use your browsing and purchase history to offer tailored product recommendations and improve your shopping experience.
- To Send Promotional Emails: With your consent, we may send you promotional emails regarding our products, special offers, and updates. You can opt out of these emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
- To Improve Our Website: We use aggregated, non-personal information to analyze trends and improve the user experience on our site.
3. How We Protect Your Information
We take the security of your personal information seriously. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we use industry-standard encryption (SSL) to protect your sensitive data during transactions. However, please be aware that no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us with payment processing, order fulfillment, email communications, and other essential services. These providers are obligated to use your data solely for the purposes of assisting us.
- Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena or legal process, or if we believe in good faith that such action is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Third-Party Links
Our website may contain links to third-party sites, such as social media platforms or external stores. These sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.
6. Your Rights and Choices
As a customer, you have the right to:
- Access Your Information: You can request access to the personal information we hold about you.
- Update or Correct Your Information: You may update or correct any inaccuracies in your personal information by logging into your account or contacting us directly.
- Opt Out of Marketing Emails: You can unsubscribe from promotional emails by following the link in the email or contacting us at support@luxxrugs.com.
- Delete Your Information: You may request that we delete your account or personal information. Please note that we may need to retain certain data for legal or operational reasons.
7. Children’s Privacy
LuxxRugs does not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Email: support@luxxrugs.com
Thank you for trusting LuxxRugs with your information. We are committed to keeping your personal data safe and secure.
